Last updated August 31 2023.
The following is the Privacy Policy for the DreamRecaller App, website, and other services created or provided by DREAMRECALLER LTD. This privacy policy relates to information DREAMRECALLER LTD ("Company," "the company", "our company","we," "us," or "our"), and describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services","Our app","the App", "the Dreamrecaller App") including our Dreamrecaller App, such as when you:
If you choose to use our services, then you agree to the collection and use of information in relation to this policy. The Personal Information that is collected is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
If you have any questions or concerns reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@dreamrecaller.com.
Our mission is to build happiness through dream recall. We place importance on our privacy policy due to our commitment to our users to ensure we are offering transparency to ensure our users continue to trust us to use our services, we understand that dreams are private to individuals and we want to encourage people to co
We (DREAMRECALLER LTD) store about you from usage of our Dreamrecaller App. We collect certain information about you when you use the Dreamrecaller App. This page explains what kind of personal information we collect, how it's protected and how you can find out more.
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
We need to collect certain information from you in order to fulfill our service to you which includes basic user details and and content you want analyzed. In addition, we also collect data on your use of our services such as your access data.
When you use our services technical data is generated about your usage, and the devices you use to access our services this includes:
You choose to allow us to collect the following type of data on you when using our services, this includes:
There are three high level data collection methods which we collect data on you from, data you provide us, data we recieve from others, and data generated or automatically collected when you use our services.
Direct interactions from you provides us with data which includes:
Third-party sources for data we recieve from others which include:
Automated technologies generate data when you use our service, such as technical data about your usage, and devices you use to access our services which can include:
We keep your data as long as we need it for legitimate business purposes as per the data use mentioned in the sections above and as permitted by applicable law.
You can close your account to stop using our services, once your account is closed we delete your personal data excluding anything related to transaction data for 10 years to comply with tax and accounting legal requirements, transaction data for the period that you may challenge a transaction.
If you need help in closing your account contact us via deleteaccount@dreamrecaller.com to request your account deletion.
Once data has been identified as being within the set data range we automatically delete and will manually check deletions daily.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting your information by secure storage. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
We comply with the EU General Data Protection Regulation (GDPR). We will:
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
We use your information to deliver and improve our service, to help keep you and the community safe. Use of your data includes the following:
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information.
We have legal reasons to process your data as described above which includes to provide our service to you, as per the contract you have with us. In addition, we have legitimate interest in using your data to improve our service, enforce our rights, assist law enforcement, and enable us to defend ourselves in the event of a legal action. We also need to comply with applicable laws and regulations which involves us providing evidence we are in compliance.
Finally, if you choose to provide us with data that is considered "special" or "sensitive" in certain jurisdictions, you are consenting to us processing that information in accordance with this Privacy Policy. You may withdraw consent by contacting us via: privacy@dreamrecaller.com
We may employ third-party companies and individuals due to the following reasons:
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
The following is the link to the privacy policy of third party service providers used by our services:
Details on if, when, and how user data is shared with third parties.
We use third party software to help us improve your experience of our services including OpenAI. Information may be collected by OpenAI and held but it cannot be used to identify who you are unless you have specially put personal information without our knowledge in the dream you wish to be analyzed:
The following is the link to the privacy policy of third party service providers used by this iOS app: OpenAI (click to view OpenAI Privacy Policy).
We share your data upon request if you request a refund from your payment provider (such as Apple or Google Play, etc.) to help facilitate the refund process, of which this data will include your consumption of the product you are requesting a refund for.
We do not share your data with the sponsors. The sponsored products when clicked will direct the user outside the App to an Amazon website, to read more on data that Amazon stores and holds visit here to read what personal data Amazon collects.
You have rights depending on your location with respect to your data.
You may have the following rights:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us with your request at privacy@dreamrecaller.com if you wish to make a request or are unable to exercise your rights through your account.
To protect your Personal Information from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information. If we cannot verify your identity, we will not be able to honor your request
Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights under applicable local law, please send requests to privacy@dreamrecaller.com.How users can access, correct, or delete their personal information, and how they can opt-out of certain data collection practices.
We understand how important it is to protect personal and other sensitive information. You can ask to see the personal information we hold about you. To help locate the information you want and deal with your request, you should make your request to: privacy@dreamrecaller.com. You should address your request to the Data Protection Officer. There is no charge.
You can ask for your GDPR right to be forgotten to delete all the information we hold about you, to do this contact gdpr@dreamrecaller.com.
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please request through privacy@dreamrecaller.com.
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) , Sophie Jones, by email at SJ@dreamrecaller.com.
In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or delete your data at any time.
In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details privacy@dreamrecaller.com.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by privacy@dreamrecaller.com. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
If you have questions or comments about your privacy rights, you may email us at privacy@dddd.com.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
The California Code of Regulations defines a "resident" as: (1) every individual who is in the State of California for other than a temporary or transitory purpose and (2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents." If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
Categories of personal information we have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | |
B. Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | |
C. Protected classification characteristics under California or federal law | Gender and date of birth | |
D. Commercial information | Transaction information, purchase history, financial details, and payment information | |
E. Biometric information | Fingerprints and voiceprints | |
F. Internet or other similar network activity | Browsing history, search history, online | |
G. Geolocation data | Device location | |
H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | |
I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | |
J. Education Information | Student records and directory information | |
K. Inferences drawn from other personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | |
| L. Sensitive Personal Information |
We will use and retain the collected personal information as needed to provide the Services or for:
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
More information about our data collection and sharing practices can be found in this privacy notice. You may contact us by email at CCPA@dreamrecaller.com, or by referring to the contact details at the bottom of this document. If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA. We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
Dreamrecaller Ltd has not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Dreamrecaller Ltd will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete. You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
Right to be informed — Request to know. Depending on the circumstances, you have a right to know:
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy rights
Yes, if you are a resident of Virginia, you may be granted specific rights regarding access to and use of your personal information.
Virginia CDPA Privacy Notice
Under the Virginia Consumer Data Protection Act (CDPA): "Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context. "Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information. "Sale of personal data" means the exchange of personal data for monetary consideration. If this definition "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data. The information we collect, use, and disclose about you will vary depending on how you interact with Dreamrecaller LTD and our Services. To find out more, please visit the corresponding sections in this policy document:
Dreamrecaller LTD has not sold any personal data to third parties for business or commercial purposes and will not sell personal data in the future belonging to website visitors, users, and other consumers.
Exercise your rights provided under the Virginia CDPA
More information about our data collection and sharing practices can be found in this privacy notice.
You may contact us by email at privacy@dreamrecaller.com, by visiting our data subject request form, or by referring to the contact details at the bottom of this document. If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Verification process
We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.
Right to appeal
If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at privacy@dreamrecaller.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal if denied, you may contact the Attorney General to submit a complaint.
We will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
We reserve the right to replace, modify, or update our Privacy Policy at anytime at our sole discretion. Thus, you are advised to review this page periodically for any changes that we will post. As we do not store your details we will not be able to notify you of any changes by posting the new Privacy Policy on this page, as such it is your responsibility to check this page.
If you have questions about this Privacy Policy you can contact us via privacy@dreamrecaller.com
This policy is effective as of 2023-08-31